Fiserv Conversion Analyst in Alpharetta, Georgia
Find Your Forward at Fiserv, a FORTUNE™ 500 company, and join the industry leader in financial services technology. With more than 23,000 associates around the world, we're pushing the boundaries of what's possible with deep expertise and a dedication to innovation.
At Fiserv, you'll find a collaborative environment that values partnership and flexibility. Our rare combination of expertise and innovative spirit helps us deliver the most comprehensive financial solutions to banks and businesses worldwide. We're helping more businesses move money faster and more easily than ever before. Explore the possibilities of a career with Fiserv and Find Your Forward with us.
About our Business Unit: Bank Solutions delivers technology products and services for community, regional and large financial institutions, whether they process in-house or through an outsourced service center. This group is responsible for product management and development, service delivery and client support related to the Fiserv bank platforms – Premier, Precision, Cleartouch and Signature. Each comprehensive suite helps clients improve customer service and streamline back-office operations by providing mission-critical banking functionality while also serving as a delivery channel for an array of other advanced, value-adding Fiserv solutions.
What does a great Conversion Analyst do? You will provide management, analysis and consultation to existing clients during application and full bank deconversions. The Conversion Analyst role is important to Fiserv, as clients expect high quality assistance and client service in all of their interactions with Fiserv, even when they are moving to another banking solution. The Conversion Analyst Role is one of the most vital consumer facing products within Premier and Precision, and working in this field will allow you not only deliver ‘best in class’ service to our clients, but also offers exposure to other Premier applications and processes such as deposits, loans and operations.
Essential Job Responsibilities :
Analyze and determine deconversion requirements and provide those requirements to appropriate Business Units
Perform administrative tasks related to client database records to record deconversion activities
Provide consultation to the client before, during and after deconversion
Identify client's existing applications and workflows to ensure all data is converted successfully
Monitor the status, coordinate, and effectively communicate progress and any potential problems to manager, internal Business Units and Client Partners for awareness and/or resolution
Maintain the tools used to ensure the efficiency and effectiveness of the deconversion process
Attend team meetings and work with various levels of Management
Perform other related duties and process improvement projects as requested by management
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
Bachelor’s degree in Computer Science, Business Administration, Finance or equivalent Job Related Experience :
Minimum three years systems/data analysis in the financial services industry or closely related field Additional Skills/Knowledge :
Must be able to make decisions and solve problems that are general in nature and for which there are precedents
Strong communication and presentation skills
Strong organizational and interpersonal skills with good follow-up skills and attention to detail
Ability to analyze and solve complex problems
Works well in an environment with firm deadlines and high volume; results oriented
Ability to multi-task and adjust schedules to meet deadlines in a fast-paced environment, while working on multiple projects at once
Proficient in computer systems and personal computer use
Weekend and off hours work and availability is required
Travel Required :
- Minimal travel required
Prior software application conversion and/or implementation experience
Experience or knowledge of business methods and practices in the financial services industry
Strong communication and analytical skills
Possess excellent organizational and interpersonal skills
Attentive to detail
Proficient in computer systems
Experience with SQL
Fiserv is an Equal Opportunity Employer/Disability/Vet
Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.