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Fiserv Technical Solution Lead in Clonskeagh, Ireland

About Fiserv

Fiserv is a global provider of financial services technology. Our clients include banks, thrifts, credit unions, securities broker dealers, leasing and finance companies, and retailers. More information at the footer.

We are currently seeking to hire a Technical Solution Lead to join our team in Clonskeagh, Dublin, to be part of our next generation of commerce infrastructure, services and analytics to support continued growth and customer delight.

Role Overview

Are you a seasoned Technical Product Manager and love leading people to success? Do you take an outside in view on product development? How do you avoid product customisations? Can you strike up a good partnership with the engineering teams to the benefit of the product and the Enterprise?

We are in the process of modernising our platform capabilities and adopting agile framework for delivery. With a passion for improving teams from good to great, you will want to get involved, share your knowledge in building an excellent platform as a product and be part of this exciting change.

We want our teams to work together, reducing impediments and dependencies for the benefit of our customers. We are building a great culture that we are proud of and in which everyone is expected to play a part. If this sounds like something you’d enjoy, come and join us.

What you will do:

  • Lead our platform product team and drive product capabilities and roadmap, coaching the team(s) to self-organization and embrace empowerment

  • Facilitate and lead Product backlog development using Kanban and assess the competitor landscape for innovation

  • Work to remove blockers so that the team(s) can operate efficiently

  • Guide the Product Owners in grooming the Product Backlog and maximise value

  • Contribute to the resolution of wider and organisational impediments that impact the team(s)

  • Work with Leadership, the Engineering Managers and Scrum Masters/Project Managers helping to drive cultural change and increase effectiveness using a variety of agile methodologies

  • Doing everything possible to ensure delighting customers

  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving

  • Facilitating getting the work done without coercion, assigning, or dictating the work

What you have

  • Can demonstrate experience and a passion for technical product development within an agile environment applying agile / lean principles, practices, and theory

  • Demonstrate skill and knowledge of technical analysis, facilitation, continuous improvement, empowerment, self-organisation

  • Experience with one or more Agile frameworks (SAFe, Scrum, DAD etc.)

  • Strong analytical background preferably coming from Payments or Financial Services domain

  • University Degree or relevant professional qualification

  • Product Owner/Manager certification (CPM, POPM, etc.)

  • Be a pro-active, self-motivated, confident person with good organisational and communication skills

We would also like you to have

  • Must be able to engage at all levels and fit into the org culture

Benefits of working with us:

Working in a team and company of very connected and supportive colleagues, one our employees describe as professional and fun, with a real team atmosphere.

We offer very competitive salaries, performance related bonuses, attractive pension and healthcare plans; life assurance, enhanced annual leave, excellent family leave options, Global Recognition systems, employee recognition programme. Outstanding learning, development and career opportunities.

Other benefits include TaxSaver Travel and Cycle to work schemes.

Your wellness is very important to us, we have huge range of Employee Wellness options such as; Employee Assistance and Live Well Programme, wellness activities, Internal social and networking committees across a range of topics and groups; plus lots more.

If you feel this is a good fit for your experience, expectations and culture, we invite you to apply through the link below. All applications will be assessed and suitable candidates will be contacted further.

More about Fiserv:

Learn more about Fiserv: Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are. We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation. Explore the possibilities of a career with Fiserv and Find Your Forward with us.