Fiserv Jobs

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Software Analyst

What does a successful Software Analyst do at Fiserv?

The Italy SME role works across the lifecycle of the system, working through ideas, concepts and forming requirements, solutions, and designs. The role is accountable for building and testing these designs, solutions and seeing through to successful production deployment.

You will be accountable for:

• Regulatory & Compliance changes,

• Production Support & Incident Management.

• Consultancy

• Projects/Change & deployment of enhancements, new technology & products

Elements of your role under these functions will be to drive end to end solutions through working with key business clients and engineering groups to engineer end to end process and IT solutions. The Solution Lead works closely with business owners to gather customer requirements, translate them into clear compelling business cases and requirements documents, and then implement them to deliver solutions. Successful Solution Leads are detail oriented, yet still able to see the big picture and work with the business to drive a strategy which optimizes the IT investment.

You will work closely with program management with regards to the development, test, and release/support teams throughout the SDLC process. In addition, you will work with program management to help define operational processes, drive the launch, adoption, and training, support program development and execution, track customer feedback to build improvements into future solution requirements.

Your technical skills will provide analytical and programming for the VisionPlus system. You will provide guidance and direction to other team members as required. You will be responsible for the maintenance and development of assigned VisionPLUS application work whether this be development Change Requests or Incident Management resolution. Sub responsibilities will include Analysis, design, programming, unit testing of programming changes for both Incident Management as well as development for medium to large scale projects associated with VisionPLUS applications.

What you will do:

• Collaborating with business partners to find alternatives and solutions to business challenges. Seek out systems solutions (either internal to client or external 3rd party solutions) that can be leveraged to meet business requirements. Engage the business client early and effectively building solid relationships and pushing IT value upstream as key business direction is being set

• Identifying, understanding, negotiating and documenting business requirements with various groups

• Facilitation of the IT planning and estimating phase

• Manage the delivery of business cases, scope and requirements documents, use-case documentation, test plans, and rollout communications

• Act as primary liaison with program and Business Solutions during the development lifecycle from needs analysis and bug tracking to UAT and rollout

• Developing and managing direct relationships with key stakeholders and subject matter experts to ensure the business solutions are aligned with their goals and priorities, and how process automation through IT solutions will help them reach their goals

• Balance the customer’s requirements with technical constraints (e.g., application size, network bandwidth, hardware/software/equipment selections) to ensure that the value of the project is realized. Clearly understand, articulate and document existing “as-is” systems & business architecture and define strategy for “to-be” architecture.

• Exercise independent judgment in developing methods, techniques, architectures, and standards for obtaining solutions. Ensures scalability and international capabilities of technology

• Create and maintain a cohesive, coordinated plan to deliver solutions that meet the stakeholders priorities within budgetary and product requirements

• Budget management – Define and gain agreement on a project budget – ensures project tracks to the budget

• Provide in-depth business & technical strategy for systems solutions, identify business gaps and correlate to potential solutions

• Drive the prioritization process by which decisions are made around the final project scope

• Execute on project plans and assist others in executing on project plans across the various groups

• Makes scope/schedule/resources (including budget) trade-off decisions with little or no guidance

• Ensure line of business priorities and IT capabilities (technology and resources) are aligned

• Analyse and document requirements and use appropriate techniques to refine, decompose, review and validate requirements. Ensure requirements are traceable, well communicated and aligned to the overall business or solution vision.

• Provide maintenance and development support for the VisionPlus application systems.

• Work with Solution Leads to assist with analysis and design of projects as needed.

• Responsible for development for medium to large scale projects or high priority Incident defects

• Give direction to other programming resources as necessary.

• Ensure that Fiserv development methodologies and standards are followed.

What you will need to have:

• Ideally have VisionPLUS application support and/or development experience

• Sound programming skills in COBOL and proficiency with IBM mainframe platform

• Familiarity with a software design and development methodology

• Previous development or support experience preferred but not essential.

• A minimum level understanding of the credit card industry, Issuing and / or acquiring.

• Experience in a solution, architecture, support & development role in the cards or payments industry supporting VisionPlus.

• Experience working on Issuing & Acquiring preferred.

• Exposure to project/program management skills using SDLC Waterfall and Agile across small to large-scale cross enterprise IT systems implementations in a fast-paced environment.

• Extensive product and program management experience with techniques such as use case analysis, data / process flow diagramming, process mapping and requirements documentation is highly desirable.

Technical Skills:

• IBM Mainframe skills

• Strong programming skills required using CICS, COBOL, VSAM/IAM

• Detailed understanding of mainframe ZOS environment is essential including JCL.

• Familiarity with a scheduling tool like CA-7, Control-M or OPC is required.

• Expertise in hands-on development of 2 more VisionPLUS application sub-systems from either CMS/FAS/TRAMS/MBS

• Java programming skills

• Angular and/or HTML5 experience

• Oracle/SQL database skills

• JAR and/or EAR code management

• JIRA an advantage

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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