Fiserv Customer Service Associate in Phoenix, Arizona
What does an outstanding Customer Service Representative do?
You’ll take inbound phone calls and use your expertise, and passion for outstanding customer service, to answer inbound calls from merchant customers, answer questions, assist with researching and resolving issues. We want our customers to receive a WOW experience. We want someone who has the ability to be an active listener and is able to express empathy to the customer. Use your great verbal and written communication skills to provide assistance to our customers. Do you love providing world class customer service in open fun environment? If you answered yes, we want to work with you.
As a Customer Service Associate, you can look forward to:
PEOPLE who are caring and friendly and want you to succeed
Great CULTURE, Team environment that is fun, encouraging and engaging.
Taking PRIDE in what we do
Start date is 5/10/2021
$16.00 - $18.00 per hour plus shift differentials. Spanish speaking bilinguals also receive a 6% shift differential on top of hourly pay!
$1000 Progression bonus!! Ask your recruiter about details.
Schedule : 7:00am - 3:30pm Friday/Saturday Off each week
Basic requirements for consideration:
Experience with internet navigation and technology.
1+ Years of Customer Service experience
Preferred qualifications :
Experience in a metric driven environment
Strong work tenure with previous roles lasting a year or more.
One year of Call Center experience
Fiserv offers a competitive compensation and benefits program including:
Medical/Dental/Vision Coverage (eligible on your first day of employment), Unlimited free beverages, Tuition Reimbursement, casual dress environment, Lucrative paid time off program.
Pre-employment background, credit, and drug test are required.
We are located at 4801 E. Thistle Landing Drive, Phoenix, AZ 85044. Near the intersection of Ray Road and I-10 freeway, closer to the Ahwatukee Foothills area.
Why we stand out from the rest
PEOPLE are caring and friendly
CULTURE , Team environment that is fun and supportive
PRIDE in what we do
Quarterly Honors Program
State of the art facility – clean and bright
Free coffee, tea and soda for all
Fiserv offers a competitive compensation and benefits program including :
Medical/Dental/Vision Coverage (eligible on your first day of employment)
Unlimited free beverages
Flexible Spending Accounts
Business casual dress environment
Comprehensive training programs
Lucrative paid time off program
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Explore the possibilities of a career with Fiserv and Find Your Forward with us.