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Fiserv Program Manager in Pittsburgh, Pennsylvania

Position Description

Do you have a passion for getting things done, collaborating with teams and the chance to never stop learning? Then you will have a real passion for Fiserv, come join a team that can deliver!

What does a great Program Manager do at Fiserv?

Within the ATM Managed Services team our Program Managers are the primary contact for the customer and direct all phases of their ATM program. They will be accountable for developing and maintaining all project deliverables, project plans, issues logs, and change orders. This is done from concept to completion ensuring that projects are kept within allotted time frames and budget.

You can look forward to:

  • Becoming the voice of the organization and representing the client's needs

  • Conducting internal/ external project team meetings and client status meetings

  • Identifying all assets and resources necessary to successfully meet client expectations

  • Ensuring that all project documentation is produced and advising clients and senior management/executives on developing solutions for specific project issues and problems

  • Meeting contractual performance objectives by analyzing and initiating corrective actions

  • Identifying & managing risk and opportunities to meet project/program objectives.

  • Ensuring proposal submittals, schedules, cost estimates, project execution, risk assessments and technical solutions are accurate and timely

You're the kind of person who has the ability:

  • To work successfully with demanding customers, difficult schedules and technically challenging projects

  • To write and present program performance clearly and competently

  • To identify, problem solve and manage risk

  • To manage and lead indirectly

  • To think analytically and outside of the box

  • To develop detailed work plans and specifications

Basic qualifications for consideration:

  • High school diploma or equivalent; Bachelor's Degree preferred

  • 3+ years' experience in project management

  • Proficient with Microsoft Office applications like Power Point, Excel and Word for proposals, presentations and other communications

Preferred qualifications for consideration:

  • 5 + years' of experience with project management

  • Experience working in the financial services industry

  • Proficient knowledge of ATMs

  • Proficient knowledge of Service Point

  • PMP Certification

  • Local candidates

Learn more about us.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.

In this role you will be aligned with our card solutions team. Card Services authorizes and settles point-of-sale (POS) and ATM transactions, monitors and drives ATMs, provides nationwide switching of debit, credit, prepaid and ATM transactions, and owns the Accel® Network. We provide clients with proven solutions to maximize profit, reduce cost, and mitigate risk.

We welcome and encourage diversity in our workforce. We are an equal opportunity employer/disability/vet.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.

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